Privacy Policy

A legal disclaimer

Welcome. I’m delighted you’re considering My Change Journey LLC (“My Change Journey,” “I”, “me”, “we,” “us,” or “our”) as your partner in personal and professional growth. As a professional who has worked in business for decades, I understand the importance of trust, discretion, and integrity—values that guide every aspect of my work. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you engage with our coaching services, sessions, workshops, events, retreats, visit our website, or otherwise interact with us (collectively, the “Services”). By choosing to work with us, booking an initial discovery call, visiting our site, or contacting us, you acknowledge and accept the practices described here.

Privacy Policy 

Who We Are
My Change Journey LLC is a woman-owned, New Jersey-based company in Flemington, New Jersey dedicated to empowering individuals through personal and professional coaching.

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Information We Collect:
We are intentional about collecting only what is necessary to deliver an exceptional and safe experience. This may include:

• Contact details (name, email, phone, address, emergency contact).

• Registration and participation details (bookings, payments, attendance, feedback).

• Health or accessibility information (as needed for our Services, your safety or accommodation).

• Communications (messages, feedback, support requests).

• Technical/usage data (IP address, device/browser info, site usage via cookies).

• Media (photos, video, or written feedback from sessions, events or retreats, with your consent).

• Travel documentation (passport, visa, travel details) only if required for retreat participation.

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How We Use Your Information
Your information is used thoughtfully and with purpose:

• To register and manage your participation in our Services.

• To communicate with you about bookings, logistics, and support.

• To assess suitability for participation, including health and safety.

• To arrange logistics for coaching events or retreats.

• To comply with legal obligations.

• To send you marketing communications (with the option to opt out at any time).

• To use photos, video, and feedback for marketing, unless you request otherwise.

• To ensure the security and integrity of our Services.

Online Coaching, Session Recordings, and Confidentiality

Video Conferencing: For online coaching, we utilize platforms such as Zoom, Teams, Google Meet, or similar services. These platforms may collect technical and usage data as part of your participation pursuant to their own policies and terms, over which My Change Journey LLC has no control. I encourage you to review the privacy policies of any platform we use together.

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Session Recordings and Notes: With your knowledge and, where required, your consent, coaching sessions, masterclasses, workshops or any online program or Service we offer (individual or group) may be recorded for quality assurance, training, or record-keeping. These recordings and related notes are retained for the duration of your coaching engagement and for a commercially reasonable period thereafter—typically up to three years—unless a different period is required by law. After this period, recordings and notes may be securely deleted, shredded, or de-identified.

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Confidentiality and Limitations: I recognize the deeply personal nature of coaching. While I am committed to exercising the utmost discretion, please understand that confidentiality in coaching is not protected by law in the same way as doctor-patient, attorney-client or therapist-client privilege. I take reasonable steps to safeguard your information, but absolute confidentiality cannot be guaranteed. Further details, including any exceptions and your responsibilities, are provided in our Terms of Use and Coaching Agreement.

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How We Share Your Information
Your trust is paramount. We do not sell your personal information. We may share your information with:

• Service providers and contractors (e.g., payment processors, venues, travel or event partners, guest teachers or coaches)

• Event staff and, if needed, emergency contacts or medical professionals

• Legal authorities if required by law or to protect rights and safety

• In connection with a business transfer (e.g., merger or sale), subject to this Policy, we do not share your information with third parties for their own marketing.

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Cookies and Similar Technologies
We use cookies, pixels, and similar technologies to operate our website, remember your preferences, and analyze usage. You may control cookies in your browser; disabling them may affect site functionality.

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Data Security and Security Incidents
We use reasonable administrative, technical, and physical safeguards designed to help protect the personal information we collect against unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security. In the event we become aware of a security incident involving personal information we maintain, we will investigate the incident, take reasonable steps we deem appropriate under the circumstances to contain, remediate, and mitigate the incident, and provide any notice required by applicable law.

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Data Retention
We retain personal information as long as needed to provide the Services, fulfill this Policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, information is securely destroyed or de-identified.

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Your Choices and Rights

We respect your choices.  You may opt out of marketing emails at any time, may request access, correction, or deletion of your personal information, subject to law and our legal obligations.  You can also manage cookies in your browser, but kindly be aware that some functionality may be impaired as a result.

Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect information from children under 18. If you believe a child has provided us information, please contact us so we can delete it.

Third-Party Links
Our website may link to third-party sites or services. Their privacy practices are not governed by this Policy, and their privacy practices are not within the control of My Change Journey. We encourage you to review their privacy policies and to contact them directly with any questions.  

State Privacy Rights
In addition to the rights described elsewhere in this Policy, residents of certain U.S. states—including New Jersey, California, Colorado, Connecticut, Utah, Virginia, and Texas—may have additional rights regarding their personal information under applicable state privacy laws, such as the California Consumer Privacy Act (CCPA/CPRA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), Virginia Consumer Data Protection Act (VCDPA), and Texas Data Privacy and Security Act (TDPSA). These rights may include the right to access, correct, or delete your personal information, opt out of certain uses or disclosures, and not be discriminated against for exercising your rights.

To exercise your rights, please contact us at marisolplaza.coaching@gmail.com. Upon receiving your inquiry, we will verify whether My Change Journey is subject to any such state laws and take appropriate action to honor your legal rights as required by law. Regardless, we will always honor requests to delete your personal information to the extent it is within our control, but doing so may terminate your access to our Services, and by agreeing to do so we are not admitting to the applicability of any such state data privacy laws to our Services. 

International Users and GDPR/UK GDPR Applicability
If you are located outside the U.S., your data may be processed in the U.S. or other countries where we or our providers operate. If you are located in the European Economic Area (EEA), United Kingdom, or other regions with data rights: We process personal data based on your consent, to perform a contract (e.g., for coaching services), for our legitimate interests (e.g., site security, service improvement, and limited marketing), or to comply with legal obligations. We take steps designed to protect your data consistent with this Policy and applicable law. You may have the right to request access, correction, deletion, or portability of your personal data; to object to or restrict certain processing; and to withdraw consent at any time (without affecting prior processing). To exercise rights, contact marisolplaza.coaching@gmail.com. We will verify and respond consistent with applicable law. 

Communications and Marketing
We may send you transactional and marketing messages. You may opt out of marketing emails at any time. We do not allow third-party advertising on our website and do not sell your data to advertising platforms.  We may run our own ads on social platforms (e.g., Meta) to promote My Change Journey offerings, but we do not sell your data to those platforms. 

Dispute Resolution, Choice of Law, Venue, Time Limits, and Waiver of Class Actions 

Governing Law:

This Policy and any dispute arising from it are governed by New Jersey law, without regard to conflict of law principles.

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Venue:

Venue for any dispute arising under this Policy shall be exclusively in the state courts located in Hunterdon County, New Jersey, or, if federal jurisdiction exists, in the federal courts located in Trenton, New Jersey (District of New Jersey, Trenton Vicinage), with any small claims matters to be brought in the appropriate small claims court in Hunterdon County, New Jersey. 

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Disputes: Mandatory Good-Faith Resolution Period. Before commencing any lawsuit, the party asserting the Dispute shall provide the other party with written notice describing the nature of the Dispute. The parties shall then use good-faith efforts (with or without counsel) to resolve the Dispute for a period of thirty (30) days following receipt of the notice, which shall include at least one telephone call or an in-person or video (virtual) meeting. Participation in this thirty (30) day resolution period is a condition precedent to filing suit. 

Time Limit to Initiate Claims. YOU AND MY CHANGE JOURNEY LLC AGREE THAT ANY AND ALL DISPUTES MUST BE COMMENCED IN THE APPROPRIATE FORUM, AS DESIGNATED HEREIN, WITHIN ONE (1) YEAR FROM THE DATE THE CLAIM AROSE TO THE EXTENT ALLOWABLE BY LAW. ANY DISPUTE OR CLAIM FOR WHICH A LEGAL ACTION IS NOT COMMENCED WITHIN THIS ONE-YEAR PERIOD SHALL BE DEEMED WAIVED AND FOREVER BARRED. This provision shall not apply to the extent prohibited by applicable Massachusetts law. 

Waiver of Class and Representative Actions. YOU AND MY CHANGE JOURNEY LLC AGREE THAT ANY AND ALL DISPUTES MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR OTHER SIMILAR PROCEEDING. YOU EXPLICITLY WAIVE ANY RIGHT TO PARTICIPATE IN ANY SUCH ACTION.  

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Changes to This Policy
We may update this Policy from time to time. We will post the updated Policy with a new Effective Date. Continued use of our Services means you accept the revised Policy.

​Effective date: April 27, 2026

Contact Us
Questions? We welcome your inquiries.

Please contact us at: info@mychangejourney.co